Shipping & Delivery
Shipping and Delivery
HDD Donors offers worldwide shipping, with both standard and express postage options via the following 3 carriers.
- DHL International Premium
- DHL Express
Upon checkout, you may choose any of the 3 shipping companies mentioned above.
Shipping is calculated based the number of item(s), weight of the item(s) and destination. Any customs fees that may be imposed on the customer are not included in the total cost. Customs fees are to be paid by the customer.
In addition, we also offer a pickup option from our office in Augsburg. Please make prior arrangements with our customer service via e-mail or phone to arrange a time to pick-up your item(s).
Your order will be processed and shipped within 24-48 business hours. If you require your order to be shipped faster, please contact our customer service to request same day shipping.
HDD Donors will not be held liable for packages lost or damaged by any shipping carrier used. In the case of a lost package, HDD Donors will not issue a refund.
Please find below an overview of all available shipping methods and prices depending on your destination.